Special Services

Ship Your Business-to-Business Freight with the Royal Treatment 

When your business-to-business shipments pose unique challenges, our highly trained Special Services personnel are at their best. Whether it's moving extremely heavy machinery, sensitive medical diagnostic equipment, or in-store displays requiring off-hours delivery and setup – Pilot Freight Services delivers. Our detailed preparation, constant communication, and time flexibility enable us to provide customized transportation and logistics solutions that integrate seamlessly into your operations.

Special Services: Features and Benefits

  • Expedited to deferred transportation nationwide
  • Date/time-specific delivery or pickup
  • Special handling, manpower and equipment
  • Inside delivery includes unpacking, inspection, placement, debris removal/discard
  • Minor setup/assembly and technician assistance
  • Asset recovery services including pickup, repacking and return
  • Customized "Standard Operating Procedures" and checklist sign-off
  • 24/7 Special Services Operations/Customer Service at 1-800-HI-PILOT
  • International Organization for Standardization (ISO) certified
  • Transported Asset Protection Association (TAPA) certified
  • Customs-Trade Partnership Against Terrorism (C-TPAT) certified

For more information about how our business-to-business experts can customize a move that meets your exact requirements, please call 1-800-HI-PILOT today.